Privacy Policy

This Privacy Policy describes how Sealambda, LLC ("we," "us," or "our"), operating the service known as DMreplies (the "Service"), collects, uses, discloses, and safeguards your information when you access or use our Instagram messaging management tools.

Information We Collect

You provide

• Account details: name, email (if provided during authentication), and authentication metadata.
• Saved replies: content you create to speed up responses.

From Instagram (with your authorization)

• Access tokens required to access Instagram APIs.
• Profile data: Instagram user ID, username, profile picture URL, account type, follower counts, and similar profile metrics.
• Messaging data: conversation IDs, participant info, message content, timestamps, and delivery/ordering metadata necessary to display and manage your inbox.

Automatically collected

• Usage and device data: IP address, browser type, device identifiers, pages viewed, and interactions to help operate and secure the Service.
• Cookies/Local storage: used for session management, security, and basic analytics. You may control cookies via your browser settings.

How We Use Information

• Authenticate you and maintain your session.
• Sync, display, and manage your Instagram conversations and messages.
• Send messages on your behalf when you instruct us to.
• Provide features such as saved replies and conversation filters.
• Operate, secure, troubleshoot, and improve the Service.
• Communicate service updates and respond to support requests.
• Comply with legal obligations and enforce terms.

Sharing and Disclosure

• Instagram: We transmit only the data required to perform actions you request via Instagram APIs.
• Service providers: Trusted vendors assisting with hosting, infrastructure, email, and similar services under appropriate safeguards.
• Legal and safety: Where required by law or to protect rights, safety, or the integrity of the Service.
• Business transfers: In connection with a merger, sale, or acquisition, data may be transferred as permitted by law.

Data Retention

We retain personal information only for as long as necessary to provide the Service, fulfill the purposes described in this policy, and meet legal, accounting, or reporting requirements. Access tokens are refreshed/rotated per platform rules, and conversation data may be subject to platform-imposed lookback limits.

Security

• Encryption in transit, secure credential storage, and access controls.
• Least-privilege access for personnel and systems.
• Routine updates and monitoring to protect against misuse.

International Transfers

Your information may be processed in countries outside your own. Where required, we implement appropriate safeguards to protect your information in accordance with applicable law.

Your Rights

Depending on your location, you may have the following rights:

• Access, correction, deletion, and portability of your personal information.
• Restriction or objection to certain processing, and withdrawal of consent where processing is based on consent.
• CCPA/CPRA (California): right to know, delete, correct, and opt-out of sale/share of personal information. We do not sell personal information.
• EEA/UK: right to lodge a complaint with your local supervisory authority.

You can disconnect your Instagram account at any time. To exercise rights, contact us using the details below.

10. Children's Privacy

Our Service is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately.

Do Not Track

Our Service does not respond to Do Not Track signals at this time. You can usually disable certain tracking by adjusting your browser or device settings.

Changes to This Policy

We may update this policy from time to time. We will post the updated policy with a new "Last updated" date. Your continued use of the Service after changes become effective means you accept the revised policy.

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